This futon is great! It arrived earlier than I thought it would and putting the frame together wasn't too difficult. The instructions can be a bit confusing at first, but once you've matched the correct pieces with how they look in the instructions, building it becomes way easier. It took me about an hour and a half to assemble the whole thing by myself.I received three packages via Fedex. The first two packages came together and they consisted of the frame. The larger package is the heavier one but the Fedex guy was able to carry it up to the third floor of the apartment without having to put it down, so a normal dude shouldn't have a problem bringing it in. The third package came two days later and it contained the mattress. I recommend having a second person to help carry it but it isn't extremely heavy. Maybe 40-50 pounds.The framework, itself, is very nice and it functions as it should. It's sturdy and folds out into a bed easily, although the thick mattress can make that a little cumbersome to do. But that's not really a big deal and it comes with the territory of having a thick mattress.The mattress, itself, is also very nice and is soft and not too firm. You sink in just a little bit but is still firm enough, which is what I wanted. It's also heavy so lugging it around can be a pain in the butt but the frame holds it up and any additional weight with no problem.NOTE: the throw pillows do not come with the futon. I didn't really care as I have like a billion of those already so...there ya go.